Salon Info

Please be aware...

If we are busy in treatments – there may be times when we are unable to answer the phone. Please leave us a voicemail with your name and contact number and we will call you back as soon as possible. You can also send us a message on Facebook or Instagram

Please note – treatment times include changing times before and after treatments.

Gift vouchers – are non refundable and can be exchanged for treatments only. Each voucher states its use by date.

Card Payments – we accept contactless and debit and credit card payments and cash.

Cancellation policy – a minimum of 24 hrs notice is required to cancel/postpone an appointment. Failure to do so will result in a charge of 50% of the treatment cost.

Cancellation charges must be paid in full before another appointment can be made.

No-shows – will result in being charged for the full price of the treatment.

Late for an appointment – please be aware that if you are late for an appointment you will still be charged for the full service/appointment time.

Regrettably – we have to enforce these measures due to no-shows and last minute cancellations which cost us hundreds of pounds each month and mean that other clients miss out on much wanted/needed appointments. We do understand that emergencies can occur at the last minute and we can assure you that we will be sympathetic in certain circumstances.

Thank you – for your cooperation and understanding and we look forward to welcoming you to our salon.

The Simply Natural Team
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Give the Gift of Relaxation and Rejuvenation...

Beauty, Nails, Skin, Holistics

You can purchase gift vouchers from the salon to treat your loved ones. You can choose from a Treatment Voucher to gift someone a specific treatment or service or alternatively, you can buy vouchers in denominations or £5, £10 or £20 allowing you to select the amount you require. 
 
Vouchers are valid for 6 months and the end date is stated on each one. 
 
If you live outside the area and require us to post a voucher to your recipient, this can be arranged by calling us on 01253 342900