Salon Info

Please be aware...

If we are busy in treatments – there may be times when we are unable to answer the phone. Please leave us a voicemail with your name and contact number and we will call you back as soon as possible. You can also send us a message on Facebook or Instagram

Please note – treatment times include changing times before and after treatments.

Gift vouchers – are non refundable and can be exchanged for treatments only. Each voucher states its use by date.

Card Payments – we accept contactless and debit and credit card payments and cash.

Cancellation policy – a minimum of 24 hrs notice is required to cancel/postpone an appointment. Failure to do so will result in a charge of 50% of the treatment cost.

Cancellation charges must be paid in full before another appointment can be made.

No-shows – will result in being charged for the full price of the treatment.

Late for an appointment – please be aware that if you are late for an appointment you will still be charged for the full service/appointment time.

Regrettably – we have to enforce these measures due to no-shows and last minute cancellations which cost us hundreds of pounds each month and mean that other clients miss out on much wanted/needed appointments. We do understand that emergencies can occur at the last minute and we can assure you that we will be sympathetic in certain circumstances.

Thank you – for your cooperation and understanding and we look forward to welcoming you to our salon.

The Simply Natural Team

Give the Gift of Relaxation and Rejuvenation...

Beauty, Nails, Skin, Holistics

You can purchase gift vouchers from the salon to treat your loved ones. You can choose from a Treatment Voucher to gift someone a specific treatment or service or alternatively, you can buy vouchers in denominations or £5, £10 or £20 allowing you to select the amount you require. 
Vouchers are valid for 6 months and the end date is stated on each one. 
If you live outside the area and require us to post a voucher to your recipient, this can be arranged by calling us on 01253 342900